Job Details

Process incoming and outgoing communications courteously, while maintaining a positive and professional image: - Answers incoming and outgoing calls using the proper customer service standards. - Monitors, and responds to all emergency alarms located and/or received in the department. - Utilizes overhead paging for hospital business and operates all peripheral equipment. Learn departmental policies, and correct procedures as they pertain to alarms and codes in emergencies: - Processes incoming calls for hospital information basis different codes for emergencies. - Handles calls, staff, and patients/guests during an emergency. Processes calls for service of hospital-issued pagers, requests for new pagers and replacement pagers: - Maintains beeper list and beep personnel according to type of pager. - Learn all of the different panels, alarms, and what they are for. Notifies the appropriate personnel when an alarm triggers. - Operates switch keys to make connections and relay calls on swi...Operator, Dispatch, Telephone, Manufacturing, Healthcare