Job Details

Join COLSA's fast-paced, mission-driven team supporting the NASA Shared Services Center (NSSC) under the NTSS contract. As a ServiceNow Developer , you'll assist in the design, development, troubleshooting, and implementation of software solutions to enhance and automate NSSC business processes. This role offers hands-on experience with the ServiceNow platform—configuring applications, developing workflows, and creating custom solutions that support NASA's enterprise services.

• Designs, develops, tests and implements complicated and difficult software programs *
• Analyzes user's software program needs and assists in troubleshooting *
• Design and develops software using basic compilers, assemblers, utility programs and operating systems *
• Performs systems modeling, simulation and analysis *
• Advises hardware design engineers on machine characteristics that affect software systems
• Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules
• Activation and configuration of ServiceNow applications to meet business needs
• Development of workflows and scripts to personalize existing ServiceNow applications
• Development of complex ServiceNow custom applications from inception to completion in order to automate and improve processes
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes
• Identifies best practices for development of new and existing ServiceNow applications
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms
• Performs feasibility analysis on potential projects
• Assists in the evaluation and recommendation of ServiceNow capabilities
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards.
• Evaluating interface between hardware and software, operational requirements, and characteristics of overall system
• Mentors, and reviews the work of other software developers on development team
• Documents software to the organizational standard
• May provide input for documentation of new or existing programs

_At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefitshere. _

Required Skills

Required Experience

• Bachelor's degree in related field or equivalent experience
• 4+ years of hands-on experience with the ServiceNow platform, including workflows and client/server-side scripting
• 4+ years of overall IT experience
• Knowledge of information technology software development methodologies and software development scripting/languages
• U.S. Citizenship required; Must be able to undergo background investigation for position of Public Trust.
• Must reside within commuting distance of Stennis Space Center (Stennis, MS)

Preferred Qualifications

• 4+ years of experience working with ServiceNow modules such as:
  • IT Service Management (ITSM)
  • HR Service Delivery (HRSD)
  • IT Financial Management (ITFM)
  • IT Business Management (ITBM)
  • Software Asset Management (SAM)
• Familiarity with .NET, JavaScript, and web development
• Experience with web services and database integration
• ServiceNow Certified System Administrator (CSA)

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.