Job Details

Responsibilities include but are not limited to:Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live/virtual patient and family meetings, and patient education programs. Facilitates a Patient Mentor program by setting up and moderating a 1:1 interaction for new patients. Assesses all enrolled patients needs and develops action plans that facilitate the treatment process as recommended by patients healthcare provider. Works with cross functional partners to identify patient specific barriers and develop action plans for resolution. Demonstrates accountability for action plan execution and drives for success and results. Supports the complex pull through process of Tzield patients by maintaining excellent communication with Matrix team, HCPs and the Patient. Provides ongoing education to the HCPs regarding the infusion process based on the approved PI. Delivers in-depth dis...Clinical, Educator, Healthcare, Skills, Travel, Patient