Job Details

The Coordinator is responsible for managing the international movement of goods across borders (bascially, behind-the-scenes pros who keep international shipping running smoothly!). Their main focus is on coordinating shipments, scheduling, process transactions and delivery coordination. KEY DUTIES & RESPONSIBILITIES Process documentation for the physical movement of cargo; identify discrepancies or issues. Meet customer expectations by suggesting process improvement and proactive measures. Create, update and execute SOPs for new and existing clients Understand and input applicable financial components of shipments for proper billing of customers Meet required deadlines associated with department and customer KIP & SOP. Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship development Establish and maintain personal relationships with current vendors and overseas agents Maintain profitabili...Coordinator, Freight, Customer Service, Business Services, Skills