Job Details

About the job Remote Travel Professional

We require a Remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget

• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers

• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements

• Book travel arrangements, collect payments and associated fees, and obtain required documentation

• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner

• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English

• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)

• Detail-oriented with strong organizational skills

• Exceptional problem-solving and interpersonal skills

• Fast learner with the ability to operate various computer applications and software programs (preferred)

• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)

• High school diploma or GED (required)

• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)

• Have Laptop/Smartphone & Internet Access

Benefits

• Health insurance provided by ASTA (premiums may apply)

• Flexible hours

• Part-Time or Full-Time available

• Travel Discounts

• Full Training Program

• Professional Development

• Supportive work environment

We are an equal opportunity employer. If you meet the criteria, apply today!