Job Details

Handle rooming list from clients and Event Managers. Communicate with clients and Events on upcoming groups needs. Route room charges to the groups with master accounts based on information received from Meeting Planners or Event Managers. Update both Passkey and R & I inventory systems when needed. Be familiar with the Get. Planning site for group updates. Check all resumes for incoming groups. Post advance deposits either by credit card or check. Process credit card authorizations as they are received. Communicate with guests who have been determined to have invalid or declined credit card authorizations. Handle all VIP reservations. Respond to Guest Assistance Files pertaining to guest reservations Confirm guest reservations for individuals via telephone and email. Handle all 3rd party reservations request. In the case of a PERM contract, responsibility of confirmation/input of any reservations while ensuring inventory is balanced to the contract on a daily basis. Assist the Reserva...Coordinator, Parking, Reservations, Hospitality, Management, Hotel