Job Details

Provides friendly and efficient service to guests during check in/check out procedures. Make and confirm advance reservations and assist guest with problems or questions. Obtains information necessary to guarantee rooms (i.e. identification, credit card verification etc.). Assists guests with any problems, questions, or future room reservations. Performs Front Desk, Call Center, and other hotel related duties when necessary. Keeps Hotel Services Supervisor informed of any problems. Employees who work grave shift must perform Night Audit duties and complete and Flash Report in a correct and timely manner. To answer all reservation inquiries in a manner set forth in policy procedure. This will include assisting guests warranting complimentary accommodations responding patrons to special events. Maximize resort revenues by selling reservations based on predetermined rate strategies. To accurately enter all reservations into the computer system based on set policy and procedure. Provide in...Hotel, Representative, Part Time, Reservations, Service, Team Member, Retail