Key Responsibilities:
* Lead, mentor, and oversee the quality team, ensuring daily effectiveness and ongoing professional growth.
* Champion the development, implementation, and maintenance of the QMS, ensuring compliance with standards and regulatory requirements.
* Drive root cause analysis, corrective and preventive actions, and continuous improvement initiatives across the organization.
* Collaborate with production, engineering, materials management, and customer service to resolve quality issues and enhance processes.
* Support and lead internal and customer audits; act as a primary representative for quality matters with customers, suppliers, and regulatory bodies.
* Analyze and report quality metrics-defect rates, yield, customer complaints-using data to inform strategic and operational decisions.
* Manage supplier quality, from qualification and evaluation to ongoing performance management and issue resolution.
* Facilitate employee training in quality standards, problem-solving, and process improvement.
* Advocate for a culture of quality, safety, and proactive improvement at all levels of the business-including our global entities.
* Own documentation, change control, and communication for all quality-related processes and improvements.
Required Qualifications:
* 3+ years of experience in quality assurance/control leadership in a manufacturing/OEM environment.
* Deep familiarity with quality systems, Lean/Six Sigma, root cause analysis, and CAPA methodologies.
* Experience leading or facilitating projects and cross-functional teams.
* Strong communication and data analysis skills.
* Ability to operate effectively with autonomy in a fast-paced, high-mix, low-volume manufacturing environment.
Preferred Qualifications:
* Experience in the food processing equipment or industrial machinery sector.
* Quality certifications (CQE, Six Sigma Green/Black Belt, etc.).
* Experience supporting global or multi-site operations.
* Bachelor's degree in related field (such as Quality Engineering, Mechanical/Industrial/Manufacturing Engineering with quality focus, Supply Chain Management, Operations Management).