Job Details

Overview

Join to apply for the (USA) Tire and Battery Service Advisor role at Sam's Club.

The base pay range for this position is provided by Sam's Club. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$18.00/hr - $25.00/hr

What youll do

• Be a Team Member: Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, tire pressure monitoring systems, product specifications, and seasonality; demonstrates knowledge of Point of Sale systems and selling techniques.
• Be a Techie: Uses digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology to make immediate business decisions related to services, safety alerts, product information and training, and encourages others to use them.
• Be an Owner: Communicates equipment, tools, and supplies needs; tracks and monitors returns and special orders; operates cash registers; processes transactions; maintains inventory accuracy, safety, and compliance; reports concerns; ensures merchandise is processed per policies; assists members with purchasing decisions and resolves issues.
• Be a Talent Ambassador: Represents the brand by valuing the member experience and modeling high quality service; develops and mentors others; supports a respectful, team-oriented work style; assists in training team members.
• Respect the Individual: Embraces differences, creates a sense of belonging, works as a team, and builds trusted relationships; communicates with impact and positivity; helps associates thrive and perform.
• Act with Integrity: Maintains high standards of ethics and compliance; supports the company values and objectives; holds oneself and others accountable.
• Serve our Customers and Members: Delivers results with the customer first mindset; makes decisions based on reliable information and balances short- and long-term priorities.
• Strive for Excellence: Demonstrates curiosity, takes calculated risks, and adapts to change; drives continuous improvements and supports others through new technologies and skills.

Qualifications

Minimum Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Preferred Qualifications

• Auto service industry or Retail experience.

Position details

• Primary location: 181 Northshore Blvd, Slidell, LA 70460-6821, United States
• Employment type: Full-time
• Job function: Other
• Industries: Retail

Benefits and other information

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• PTO benefits include paid time off, parental leave, family care leave, bereavement, jury duty, and voting; eligible PTO/PPTO applies per job classification and length of employment.
• Other benefits include short-term and long-term disability, employee discounts, and more.
• Live Better U is a company-paid education benefit program for associates; programs range from high school completion to degrees and certificates.
• The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will meet or exceed the minimum wage applicable to the job location. Additional premiums may apply in specific circumstances.

Further information

The open role postings and referrals information are provided for context as part of the job description.