Job Details

Bursar Operations Manager

This position manages the Bursar operations for the university which includes collecting, depositing, and accounting for all University revenues, custody and posting of Federal Student Aid, and managing the collection of the Perkins/Nursing Loan Fund.

Essential Duties and Functions

1. Directs and manages the staff and activities of the student financial services department including student billing, loan collections, cash handling, and maintenance of compliance with applicable federal, state, and local regulations.
2. Manages the Account Receivable module in Jenzabar including building charge tables, updating subsidiary codes, updating fee statements, updating receipt codes, creating and updating miscellaneous charge tables, running the aging report, etc.
3. Oversight for Blackboard book voucher issuance and reconciliation.
4. Develop tuition and fee schedule as well as book voucher schedule for the academic year.
5. Develop policies and procedures for Bursar operations and functions to maintain and improve efficiency.
6. Supervises student collections and performs the more difficult and responsible duties such as troubleshooting problems, resolving complex customer service issues, monitoring integrity and accuracy of cash handling procedures.
7. Plans direct and implement cashier services and debt collection.
8. Manage the business facets of the student registration process by coordinating university registration activities: staffing, generating reports, logistics, scheduling fee payment deadlines.
9. Coordinates purge function, debt write-off, debt processing of student payments and student services with other offices (financial aid, records, and registration), payment plans, and other options for student payment. Institutes collection proceedings as necessary for payment plans, defaults, non-sufficient fund checks, and other debts.
10. Recommend Bad Debt accounts for a write-off to management.
11. Counsels university faculty, staff, and students on accounts receivable matters.
12. Advises and provides problem-solving assistance to college staff and administrators on fiscal matters such as organization accounts, etc.
13. Design and supervise a collection system for all receivable accounts, including delinquent receivables, student loan portfolios (Federal Perkins and nursing loans).
14. Monitors budget and conducts operational planning for office.
15. Coordinate university registration activities: staffing, generating reports, logistics, scheduling of fee payment deadlines.
16. Maintain subsidiary ledgers for student and employee accounts receivable.
17. Supervise the preparation of the daily cash receipt report, bank deposit of receipts, and record receipt entry into accounting records.
18. Manage and/ or develop policies involving deferment of tuition fee payments, and third-party agency agreements.
19. Manage the reconciliation of daily revenue deposits, revenue distribution, and accounting transactions.
20. Manage online financial processing for Bursar operations, Bursar webpage, Twitter, direct deposit set-up in Jenzabar EX, ACH payments, tuition payment plans, etc.
21. Produce 1098-Ts for online retrieval from myDU by students and submit the file to IRS via FIRE upload.
22. Initiate wire and ACH activity as needed by the Controller or Cash Manager. Perform an array of other business and finance duties as assigned.

Education

Bachelor's Degree in Accounting or finance is preferred but not required.

Experience

Three to five years of experience in financial operations of a college or university with supervisory experience. Banking or experience working in financial aid is a plus.

Supervision:

Manage staff of three employees and student workers for Bursar Operations.

Certifications, Licenses, and Registration

None required.

Competencies: Language and Communication

• Ability to read, analyze, and interpret governmental regulations, professional and business periodicals.
• Ability to write reports and queries, business correspondences, and procedure manuals.
• Ability to effectively present information and respond to questions from designated groups.

Mathematics

• Ability to work with mathematical concepts.
• Apply to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations.
• Ability to interpret a variety of instructions furnished in various formats.

Work Environment:

• The work environment described here is representative of working conditions an employee may encounters while performing the essential duties and functions.
• The noise level in the work environments is usually moderate. There are repetitive movements (typing, assembly operations, etc) and prolonged sitting or standing in one position (without choice) in a closed environment.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must also spend long hours on the computer entering information which requires attention to detail and high levels of accuracy. There are a number of deadlines associated with this position, which may cause significant stress. The incumbent must also deal with a wide variety of people on various issues.