Job Details

Job Title: Culinary Operations Manager

Position Classification: Full-Time / Exempt

Reports To: General Manager

Position Summary

The Culinary Operations Manager leads all aspects of kitchen operations and supervises Heart of House (HOH) teammembers. This dynamic role is essential for ensuring outstanding food quality, safety, and efficient execution. The ideal candidate will demonstrate strong leadership skills, operational discipline, and a passion for delivering consistent, scratch-made dishes with pride. The Culinary Operations Manager upholds high standards, drives financial success, and cultivates a culture of teamwork, cleanliness, and enjoyment in a busy kitchen environment.

Key Responsibilities

Culinary Operations & Food Quality

• Ensure all menu offerings satisfy quality, consistency, and presentation standards.
• Oversee all kitchen processes, including preparation, production, food safety, and sanitation.
• Maintain compliance with company standards, external inspections, and local health department regulations.
• Manage inventory, oversee food ordering, and implement waste control measures to achieve budgeted food costs.

Leadership & Team Development

• Recruit, train, and mentor Heart of House (HOH) team members, fostering growth and success.
• Provide constructive coaching, feedback, and performance management according to company policies.
• Encourage a positive, team-oriented atmosphere that promotes accountability and enjoyment.
• Facilitate effective communication with the management team to ensure smooth service delivery.

Business & Financial Performance

• Monitor and manage food, labor, and supply costs to meet or exceed financial targets.
• Maintain accurate inventory levels and follow proper receiving protocols.
• Contribute to achieving overall restaurant sales and profitability goals.

Requirements

• Minimum 2 years of management experience in a fast-paced, full-service kitchen.
• Proven track record in culinary leadership and operational success.
• Excellent communication, organization, and time-management abilities.
• Culinary school education is a plus but not mandatory.
• Availability to work 50-60 hours per week, including nights, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50 lbs.

The Culinary Operations Manager at Walk-On's

As a vital team member, you will lead with enthusiasm, precision, and heart—delivering scratch-made cuisine and unforgettable experiences for our guests on every shift.

Our Commitment to Diversity

Walk-On's Sports Bistreaux is proud to be an Equal Opportunity Employer. We celebrate diversity and strive to create an inclusive environment for all team members. All employment decisions are made based on qualifications, merit, and business needs.

This job description is not an exhaustive list of responsibilities and duties. Management reserves the right to revise or modify job assignments as necessary.

About Walk-On's Sports Bistreaux

At Walk-On's, we are more than a restaurant; we represent a journey fueled by heart, determination, and an underdog spirit. Founded by two LSU basketball walk-ons with a dream, we have transformed our passion into a nationally recognized brand. Upholding our roots, we emphasize scratch-made dishes inspired by Louisiana flavors within a vibrant and welcoming game-day atmosphere.

Joining Walk-On's means becoming part of a culture that values energy, passion, and teamwork. Every team member plays an important role in creating remarkable guest experiences. We celebrate successes together, face challenges as a team, and strive to welcome every guest as part of our family. This is not just a job; it's an opportunity to thrive in a winning culture where your contributions make a difference.

Our Core Values:

• Teamwork: Every role matters, and we succeed together.
• Hospitality: We create memorable experiences through genuine care.
• Passion: We work hard, bring energy, and take pride in our craft.
• Growth: We invest in our people, providing opportunities for learning and advancement.
• Community: We champion and support the neighborhoods we serve.