A leading global technology consultancy is seeking a Remote ServiceNow Business Analyst with over 5 years of experience, including 3 years in ServiceNow implementations. The candidate must possess strong skills in Agile methodologies and be knowledgeable about ServiceNow CSM features, integrations, and IT service management. Responsibilities include collaborating with stakeholders to document business requirements for various ServiceNow solutions. A CSA certification is required for this role.
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