Job Details

Sun Com Mobile is looking for a highly organized, training-minded Employee Engagement & Training Coordinator to support the programs that help our teams grow and succeed. This role plays a key part in building, maintaining, and delivering training and engagement experiences for new hires, store teams, and leaders. If you love creating structure, supporting development, and helping others reach their full potential, this role is for you!

Key Responsibilities

Training Support & Development

• Assist in creating, refining, and distributing training materials for new hire onboarding, leadership development, and ongoing field programs.
• Help manage the self-paced training experience for store managers and other field leadership roles.
• Support training launches by coordinating communication, schedules, enrollment, and follow-up.
• Track and report on training completions, participation, and progression across districts and stores.
• Gather training feedback from field leaders and employees to recommend improvements.

Engagement & Communication

• Assist in planning and executing company-wide engagement programs, contests, and recognition campaigns.
• Help maintain internal communication channels including our company Portal and company-wide announcements.
• Draft clear, concise communication for program rollouts, updates, and training reminders.

Operational & Cross-Functional Support

• Support day-to-day coordination for current and future training programs.
• Collaborate closely with other team members/departments to ensure smooth execution of engagement and training initiatives.
• Provide administrative support to the Employee Engagement Manager including but not limited to scheduling, project tracking, and data reporting.

Qualifications

• 1--2 years of experience in training, communications, or administrative coordination (wireless or retail experience a plus).
• Strong communication skills with the ability to simplify information for store and field teams.
• Exceptional organization, time management, and attention to detail.
• Comfortable creating or editing training materials and documentation.
• Proficient with Microsoft Office Suite, learning management systems, and project tracking tools.
• Ability to thrive in a fast-paced environment and support multiple projects at once.

Why Join Sun Com Mobile

At Sun Com, we grow people. You'll be part of a team that develops leaders, builds meaningful employee experiences, and helps drive performance across the organization.

Salary Range: $50,000 to $55,000 depending upon experience

Qualifications

• 1--2 years of experience in training, communications, or administrative coordination (wireless or retail experience a plus).
• Strong communication skills with the ability to simplify information for store and field teams.
• Exceptional organization, time management, and attention to detail.
• Comfortable creating or editing training materials and documentation.
• Proficient with Microsoft Office Suite, learning management systems, and project tracking tools.
• Ability to thrive in a fast-paced environment and support multiple projects at once.
• Bilingual (Spanish and English)