Job Details

Overview:

The Summer Executive Associate (SEA) Program is designed for 1st year MBAs 10 weeks of impactful project-based assignments, with significant access to senior management and the bank's previous Executive Associates (EA).

The Enterprise Sales Enablement team partners closely with line of business to develop sales framework, data driven guidance, and messaging that support strategic priorities at M&T Bank. By connecting teams with the resources and clear go-to-market strategies, we help streamline execution and elevate the client experience.

As a Summer Executive Associate, you'll play a meaningful role in shaping how the enterprise creates omni channel marketing and sales customer experiences, equips frontline teams with the processes, education, reporting, technology, and intelligence for effective customer engagements, to maximize customer experience, deepen wallet share capture, and accelerate organic sales revenue growth. You'll partner with the team on high-visibility projects, help structure and solve ambiguous business challenges, and collaborate across multiple lines of business. Your responsibilities could include:

• Co-design and document future-state sales processes grounded in the needs and pain points of sales teams, partners, and customers; translate insights into clear workflows, SOPs, and playbooks
• Use human-centered research methods (e.g., interviews, journey mapping, feedback synthesis) alongside KPI analysis to identify friction, bottlenecks, and handoff gaps across lines of business
• Review existing documentation, logging methods, and manual workflows to identify where processes break down for users and recommend improvements that increase clarity, adoption, and efficiency
• Support pilots and process changes, incorporating frontline feedback to iteratively refine solutions
• Produce executive-ready deliverables that clearly communicate user insights, rationale for change, and expected outcomes
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Perform project/management related assignments in field of expertise within the Summer Executive Associate Program.

Supervisory/ Managerial Responsibilities:

Not applicable.

Education and Experience Required:

• Current enrollment in an MBA Program from an accredited business school.
• Minimum two years professional, full time work experience.
• Demonstrated leadership potential, as evidenced through previous work experience, extracurricular activities, or community involvement
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with individuals at all levels of the organization
• Strong analytical and problem-solving skills, with the ability to think strategically and critically analyze complex business challenges
• Strong project management skills and the ability to handle multiple priorities and deadlines
• Work visa sponsorship not offered for this role

Experience Preferred:

• Experience in process analysis, human-centered design, preferably in sales, banking, or customer-facing environments, consulting experience
• Ability to connect qualitative insights with quantitative data to generate actionable recommendations
• Strong project collaboration and communication skills, with the ability to influence stakeholders through clear narratives
• Curiosity, empathy, and comfort working in ambiguity with a bias toward continuous improvement

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $100,000 - $171,000. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Location
Buffalo, New York, United States of America