Job Details

We have an opportunity for a Process Improvement Consultant to join our Business Operations team. The successful candidate will be a creative thinker and problem solver. In this role, youll be responsible for coordinating initiatives and contributing to team efforts, such as: Continuous process improvement, building and maintaining program dashboards, developing processes, metrics, and standards, and other administrative tasks.

Typical responsibilities include:

• Evaluate existing workflows to identify process inefficiencies, bottlenecks, and quality issues.
• Develop and recommend improvements using methods such as process mapping, data analysis, and Lean Six Sigma.
• Promote continuous process improvement and standardization by identifying gaps in service, training, or other processes, and drafting, developing, and/or updating business documents and requirements;
• Lead or support client and internal cross-functional teams to develop and implement new processes and ensure a smooth transition.
• Track key performance indicators (KPIs) and project outcomes, reporting findings and recommendations to management.
• Supporting consulting with, and assisting the client with project coordination (e.g., stakeholder report), creating and maintaining program dashboard and process improvement,
• Developing workflow processes to track progress and streamline operations;
• Assisting in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiatives;
• Assisting with the enterprise risk management program and training on identification, mitigations, and best practices;
• Providing decision support through data gathering, information analysis, and presenting considerations to relevant stakeholders;
• Conducting research and analysis to develop white papers, briefings, standard operating procedures (SOPs), Procedural Instructions (PI), and executive summaries;
• Developing concise, professional, and compelling executive presentations on major initiatives;
• Support organizational planning and coordination for a wide variety of summits, initiatives, and educational opportunities;
• Coordinates with offsite, remote, and/or external organizations, teams, and/or vendors to conduct data calls, complete tasks, and manage initiatives
• Identifying and managing ad hoc strategic projects
• Updating and maintaining multiple client SharePoint sites, dashboards, and shared drives.

Qualifications:

• A BA/BS degree in a related field
• 3+ years of experience in Management, Business Operations Business Analysis, or a related field
• Strong process improvement knowledge and abilities; Six Sigma preferred
• Proficient in Microsoft Office applications (Teams, PowerPoint, Word, Excel, Outlook, SharePoint, and Visio)
• Must possess excellent oral and written communication, as well as presentation skills
• Ability to work independently, adapting to changing requirements, and multi-task in with quick delivery of documents, briefs, and other deliverables
• Must be able to function with minimal direction and function with sometimes ambiguous client requirements.
• Ability to problem-solve and think analytically
• Must be able to obtain and maintain government Public Trust clearance
• Experience with Defense Department preferred
• Experience in project coordination, task tracking tools preferred
  Preference for candidates in within the metro-Washington, DC or San Antonio, TX areas.