Job Details

NYS IES Business Analyst Level 2

  2026-02-27     Voyatek OnDemand     all cities,AK  
Description:

Opportunity Details

Full Time NYS IES PRD-20260206-476 Business Analyst Level 2

Albany, NY (Hybrid)

Outcomes. Delivered.

Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

  • Facilitates access to nutritious food for children of mothers participating in the WIC program
  • Supports first responders in reducing opioid overdoses within their communities
  • Empowers colleges and universities to identify and thwart financial aid fraud
  • Equips teachers with valuable insights to identify students requiring additional support
  • Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers
With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 2 Business Analyst within our team NYS Integrated Eligibility Systems located in Albany, NY. This position is a 14 month contract. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

Candidate will conduct requirements analysis of Legacy, Open and Transfer systems processes and elicit, analyze, and document requirements for the implementation of the transformed system.Tasks include: Identifying and documenting as-is and to-be system requirements and design using the IES prescribed business analysis methodology, processes, and tools; Conducting systems analysis and documentation on legacy mainframe systems; Meet with relevant stakeholders, including state agency and local district subject matter experts, users, and executive teams to elicit requirements; Produce work products that reflect and ensure system planning, design, and delivery are aligned with business needs; Understand and adhere to project timelines and priorities.
The awarded consultant is required to be onsite at their assigned work location at the frequency required by the Office of Information Technology Services (ITS). This frequency is subject to change with notice. Consultants who are unwilling to be onsite for the required timeframe will have their task orders terminated.

Qualifications:

  1. Level II- Between four (4) and seven (7) years of experience as a Business Analyst
  2. Between four (4) and seven (7) years of experience as a Business Analyst (BA) reading/understanding legacy/open/transfer business and system rules to document modernized rules based on program domain knowledge.
  3. Between four (4) and seven (7) years of experience as a Business Analyst (BA) possessing in depth domain knowledge of SNAP, HEAP, PA, Fair Hearings, and Child Support.
Preferred Qualifications:
  1. Between four (4) and seven (7) years of experience as a Business Analyst (BA) for federal/state eligibility programs and systems in the Human Service domain within a State-supervised, locally administered environments.


2. Between four (4) and seven (7) years of experience as a Business Analyst (BA) responsible for setting stakeholder workshop topics, training system users, and adhering to project timelines.

3. (BA) creating As Is and To Be artifacts including but not limited to: Process Flows, User stories with Acceptance Criteria, Use Cases, User guides, Screen Prototypes, Data Specifications, UML diagrams.

4. Between four (4) and seven (7) years of experience as a Business Analyst (BA) performing business process reengineering and optimization, including analyzing mainframe/open systems logic and formulating modernized To-Be processes for increased business efficiencies.

5. (BA) conducting Open Systems analysis of legacy/open system applications and mapping to modernized solutions, system gap analysis, plus basic scripting and query abilities.

6. Between four (4) and seven (7) years of experience as a Business Analyst (BA) with knowledge of Quality Control Systems for QC Sampling, Client Portal Systems for Enrollment Intake, Worker Portal Systems for Eligibility, Enrollment and Case Management.

7. Between four (4) and seven (7) years of experience as a Business Analyst (BA) with knowledge of Application Management, Data Collection for Non-Financial/Financial information, Document Management, Client Correspondences and Support Functions for Eligibility, Enrollment and Case Management.

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $ 60 .00 - $ 70 .00.

At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.
  • Flexible Work Schedules
  • Health, Dental, and Vision Insurance
  • Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA) with Employer Contributions
  • Company-Paid and Voluntary Life Insurance
  • Long and Short-Term Disability Insurance
  • Accident, Critical Illness, & Hospital Indemnity Insurance
  • 401(k) Retirement Plan with Company Match and Immediate Vesting
  • Wellhub Fitness and Wellness Platform
  • Pet Insurance
  • Training Opportunities
  • Employee Referral Bonus Program


We are committed to fostering a workplace that supports both your personal and professional aspirations.

As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.


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