Job Details

Overview

Job Title: Insurance Claims Follow Up Representative (Remote)

Pay: Up to $22/hour (based on experience)

Location: 100% Remote

Schedule: Full-time | MondayFriday 8am-5pm

About The Role

LaSalle Network has partnered with a US based Revenue Cycle Management Firm seeking a detail-oriented and dependable Insurance Claims Follow Up Representative to support their revenue cycle operations. In this remote role, you will be responsible for managing patient accounts, resolving billing issues, and providing excellent customer service to patients regarding their balances and insurance inquiries.

Responsibilities

• Review, manage, and follow up on patient accounts and outstanding balances
• Communicate with patients via phone, email, and/or portal to resolve billing questions
• Explain insurance benefits, patient responsibility, and payment options clearly and professionally
• Post payments, process adjustments, and update account notes accurately
• Work insurance denials, underpayments, and eligibility issues as needed
• Collaborate with internal billing, coding, and insurance teams to resolve account discrepancies
• Maintain compliance with HIPAA and company policies at all times

Qualifications

• 1+ year of experience in healthcare billing, patient accounts, or revenue cycle preferred
• Strong understanding of insurance benefits, EOBs, and patient responsibility
• Excellent communication and customer service skills
• Strong attention to detail and ability to manage multiple accounts efficiently
• Comfortable working independently in a remote environment
• Proficiency with billing systems and basic computer applications

Preferred Experience

• Experience with hospital or physician billing
• Familiarity with Medicare, Medicaid, and commercial insurance plans
• Prior remote work experience

What We Offer

• Competitive hourly pay up to $18-22/hour
• Fully remote work environment
• Consistent full-time schedule
• Supportive team and training provided
• Opportunity for growth within the organization

If you are interested in this role, Please apply today!

Thank You,

Arden Dyer

Recruiting Lead

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at-will and their duration is subject to change.