Job Details

Company Description

Express Oil Change & Tire Engineers is a premier automotive service provider with over 300 locations nationwide. We pride ourselves on our certified technicians who deliver excellent total-car care, employing advanced equipment and premium parts to ensure outstanding service. Our teams focus not only on oil changes but also excel in specialty services, tire services, and a broad range of mechanical repairs, all while prioritizing customer satisfaction as your go-to automotive service provider. As we expand, our vision is clear: to lead the automotive maintenance industry through excellence, innovation, and continuous growth.

Job Description

Our team at Express Oil Change & Tire Engineers is on the lookout for enthusiastic and driven individuals to join our Leadership Development Program. This initiative is tailored for those aspiring to rise into pivotal leadership roles. As a Management Training Associate, you will receive extensive training while directly engaging with customers and acquiring knowledge about all aspects of store operations. This program seamlessly blends hands-on experience in management and sales with the opportunity to forge a successful career in the automotive industry.

Your Responsibilities Include:

• Delivering exceptional results that benefit customers, team members, and the organization.
• Welcoming customers professionally and ensuring they experience outstanding service.
• Scheduling service appointments and efficiently addressing inquiries both in-person and over the phone.
• Consulting with customers to understand their service needs and updating them on their vehicle's status.
• Creating an enjoyable and memorable service experience for each customer.
• Striving to meet, maintain, and exceed our company's high standards.
• Participating in all areas of store operations.
• Communicating effectively with team members and technicians to establish realistic time commitments.
• Demonstrating readiness to take on additional responsibilities as needed.

Qualifications

We are seeking candidates who are:

• A self-starter with proven hands-on management skills.
• Exceptional in customer service, with a dedication to building lasting customer relationships.
• Skilled in effective communication and interpersonal interactions.
• Experience in the automotive industry is helpful but not required.

Additional Information

Your privacy is paramount, and we will respect it according to EEO guidelines.

Physical Requirements:

• Ability to stand, stoop, and bend for prolonged periods.
• Occasional lifting of 50 - 100 lbs, with frequent movement of objects greater than 10 lbs.
• Working at a pace that involves continual pushing and/or pulling of materials.

By submitting this application, you confirm your ability to meet the physical demands of this role.