PetSmart, Inc. - - Responsibilities: Leads recruitment, interviewing, hiring, coaching, and performance management for store staff; Manages associate development, onboarding, mentoring, and succession planning; Ensures a safe, high-quality pet care and pet parent experience both in-person and via correspondence; Drives store profitability by monitoring P&L, controlling labor and supply costs, and achieving sales targets; Ensures compliance with policies and procedures, inventory management, and store operations standards