Napa Auto Parts - - Responsibilities: Install, diagnose, repair and support for equipment that is installed and operating at customer sites; Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts; Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required; Performs on-site services for new and existing clients, including on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis; Provides technical support and training to customers on operational or maintenance aspects of system equipment