Ochsner Health - - Responsibilities: Schedule and reschedules patient appointments by phone or in person; Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due; Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments; Prepares patient for exam, explaining any procedures before they are performed and answering the patients questions; Provides excellent customer service to all patients, guests, and family members