Job Details

A company is looking for an Italian-speaking Team Leader to mentor and drive performance within their team.Key ResponsibilitiesProvide daily mentoring and coaching to team members to achieve targetsMonitor and evaluate team performance, providing feedback and improving processesCoordinate tasks and responsibilities among team members and stakeholdersRequired QualificationsExcellent knowledge of Italian (C1/C2) and English (C1)At least 1 year of relevant work experienceAbility to work in shifts and from Skopje when neededPrior experience in QA, RTA, JTL, or Lead CSR/Senior CSR roles is an advantageStrong customer orientation and exceptional relationship-building skills