Ochsner Health - - Responsibilities: Provide excellent customer service to all patients, guests, and family members.; Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.; Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.; Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.; Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.