Ochsner Health - - Responsibilities: Prepares, validates and completes all steps necessary to clear new cases for pre-scheduled services.; Interacts with insurance companies via website, phone, or fax to verify benefits, obtain authorizations, identify guidelines, and facilitate communication.; Gathers information to verify benefits and eligibility using the EPIC system.; Completes and obtains all necessary authorizations for the services to be performed.; Provides point-of-service information and logistics to ensure an exceptional patient experience.