Job Details

SUMMARY:You'll be responsible for sales and operations of the catering and private dining departments, andspend your primary time on direct selling. You'll act as the liaison between the restaurant and thehotel, and between the client and banquet operations. You will also handle room blocks for the social market.ESSENTIAL DUTIES AND RESPONSIBILITIES:* Actively understand and implement the sales process as outlined in the Shopper's Report.* Maintain appropriate balance of account maintenance, prospecting for new business, andbuild profitable relationships with clients.* Produce marketing plan and assist in developing the annual sales budget with therestaurant team. Implement a monthly action plan in order to meet and exceed thebudgeted sales goals.* Complete weekly, monthly, quarterly, and annual production reports; as well as weekly andmonthly sales activity reports.* Assist the Director of Catering in developing specific goals and strategies in assignedterritory to positively impact revenues.* Thorough knowledge of property, space, capacities, concept, and food style (menus).Review and update menus, packages, and upgrades as requested to satisfy client needsand to maximize revenue.* Be familiar with the hotel's competitive set and shared accounts.* Effectively cross-sell with sister restaurants and hotels for referral business.* Communicate a clear sense of strategic direction and goals for assigned territories andmarkets.* Maintains accurate and thorough notes and traces for accounts within the PMS andCatering Database.* Create appropriate sales collateral and tools for the department.* Join and attend appropriate market organizations.* Adhere to the "Sundown Rule" for all client correspondence.* Supervise execution of banquets on occasion.* Expertise of the restaurant's overall layout, rate structure, and capacities.* Assist with additional reports and/or special projects as assigned.SPECIFIC EXPERIENCE WE'RE SEEKING:* You're highly creative, with strong sales and interpersonal skills.* A minimum of 2 years of hospitality experience, ideally within a restaurant or relatedbanquet setting.* Previous structured sales training course is a plus.* You're current on industry trends, and you seek creative ways to infiltrate markets andaccounts.* Professional phone etiquette, writing skills, and knowledge of Microsoft Office.* Well organized, detail-oriented, with excellent follow-up skills.* You've got great communication skills both internally and externally.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Education and/or Experience: A minimum of 2 years of hospitality experience, ideally within arestaurant or related banquet setting.Language Skills: Ability to read, write, and verbally communicate effectively and professionallywith other business departments, guests, and vendors. Ability to diplomatically deal with difficultsituations and people, while exhibiting a consistent level of professionalism.Physical Demands: While performing the duties of this job, the employee is constantly requiredcollate/file, use a keyboard, dial, sit, stand, walk, see, hear, write, and speak. The employee isfrequently required to bend, climb stairs, balance, reach, stretch, handle (hold, grasp, turn, orotherwise work with the hand or hands), and finger (picking, pinching, fine manipulation). Theemployee is occasionally required to crouch, kneel, squat, twist, push, and pull. The employee isconstantly required to lift and/or move up to 10lbs, frequently lift and/or move up to 25lbs,occasionally lift and/or move up to 50lbs, and minimally lift and/or move up to 75lbs.Mental Demands: While performing the duties of this job, the employee is constantly required toproduce detailed work, use verbal and written communication, have customer contact, handlemultiple concurrent tasks, and constant interruptions. The employee is frequently required to usemath and reasoning skills, and will occasionally give presentations.Work Environment: While performing the duties of this job, the employee may be continuouslyexposed to noise, moderately exposed to heat and use of tools/equipment, and occasionallyexposed to odors, fumes, dampness, and dirt.Please note: management reserves the right to change, modify, and/or alter any of the dutieslisted above to meet business demands