Job Details

The Restaurant Supervisor at Manning's Sports Bar creates the extraordinary for our guests and team members with direct oversight of the restaurant operation.* Ensuring consistent, high quality service standards are maintained in areas of responsibility.* Review staffing levels to determine appropriate work assignments for the staff.* Check with Cooks to determine menu changes, substitutions or deletions for the day, and notify staff* Investigate and resolve guest complaints or concerns in accordance with standard procedures* Develop schedules to reflect staffing levels needed to give optimal guest service* Train new employees and update all employees on new procedures or policies* Conduct a physical inventory of bar ware and requisition replacement items as needed* Coach and counsel all employees when needed to reinforce department and company policy and procedures* Maintain a well-informed shift by conducting daily shift meetings* Department walkthroughs are done on a daily basis to assure cleanliness and all equipment is operational.* Implementing training programs that ensure high quality service.* Maintaining proper employee/employer relations.* Maintain working knowledge of present and future sports schedules to set, adjust, and plan for both TV schedule and guest attendance."Other Qualifications* Associates degree preferred* 1 - 2 years food and beverage supervisory experience* Excellent interpersonal, customer service, leadership, communication, team building and problem solving skills.* Demonstrated ability in maintaining consistent, high quality guest service skills.* Good understanding of how his/her job responsibilities relate to other areas of operation.* Willingness to work any shift, any day, when necessary.* Physically mobile with reasonable accommodations; can lift and carry upwards of 50 lbs* Bend, jump, twist, crouch, grip and carry heavy loads* Ability to stand for up to 10 hours, and walk up and down stairs.* Respond to visual and aural cues* Operate in mentally and physically stressful situations.GAMING PERMIT: N/A