Job Details

Sonesta International Hotels - - Responsibilities: Register guests, issue room keys, and provide information on hotel services and room location; Answer phones in a prompt and courteous manner; Accurately process all cash and credit card transactions in accordance with established procedures including posting charges, preparing deposit, and securing assigned bank; May routinely book guest reservations for individuals and/or groups; process cancellations, revisions, and information updates; Upsell rooms where possible to maximize revenue and promote teamwork and quality service