Job Details

First impressions count. To get our guests memorable experiences off to an unforgettable start, were looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but youll mostly be: - Kicking off truly memorable guest experiences with the warmest of welcomes - Acknowledging IHG Rewards Club members and returning guests in person or over the phone - Taking, managing, and receiving payments for guest bookings - Making the check-in and check-out process feel swift and seamless - Staying one step of our guests needs to anticipate requests and offer tailored recommendations - Being our guests trusted contact helping with everything from bill issues to restaurant recommendations What We need from you: - Communication skills - guests will need to come to you with concerns as well as compliments, so youll be easy to...Front Desk, Agent, Hotel, Skills