Job Details

The Payment Processing Support Associate 2 is responsible for performing a variety of operational tasks supporting electronic funds transfers, including ACH and wire transactions. The role involves processing, verification, exception handling, and basic research tasks, all while ensuring compliance with internal policies and external regulatory standards. This position is cross-trained in core ACH and wire processes, enabling flexible support within the broader Payment Operations team. ESSENTIAL DUTIES & RESPONSIBILITIES:Process routine outgoing and incoming wire transfers under established protocols and service level agreements. Support daily ACH file scheduling, balancing, and end-of-day reconciliation activities. Complete basic wire and ACH exception handling tasks, such as item returns, stop payments, and file repairs. Review and archive customer documents (e.g., Funds Transfer Agreements, affidavits) to ensure compliance with retention and verification requirements. Conduct c...Payment Processing, Support, Processing, Associate, Payment, Operations, Technology, Banking