Four Seasons - 2 Canal Street - Responsibilities: Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room; Handle all guest interactions with the highest level of hospitality and professionalism; resolve customer complaints; assist customers in all inquiries in connection with spa services; Assist guest to their appointments as they relate to the Spa services; Assist guests with use and set-up of fitness machines and locker rooms; liaise/introduce guests to spa services practitioners; Clean and stock waiting area