Ochsner Health - - Responsibilities: Greet patients and guests in person or by phone; initiate scheduling and the check-in/admission process; Verify patient identification and demographic data for medical records and reimbursement; Conduct point-of-service collections and collect co-pays/deductibles/self-pay portions; Verify insurance coverage through electronic/telephone/web methods and support multiple functions across patient and payer types; Maintain high-quality customer service and professional representation; balance cash drawer and prepare deposits