Job Details

Join Our Team in Vibrant New Orleans, LA!

Are you ready to take on a leadership role in managing IT contracts and ensuring top-notch service delivery? We are looking for a dynamic individual to serve as the primary point of contact for SWBNO's IT Director and OCIO leadership. This is an exciting opportunity to work in the heart of New Orleans, a city known for its rich culture, history, and vibrant community.

In this role, you will be responsible for overseeing the day-to-day performance of contractor personnel, ensuring contract compliance, and coordinating various operational aspects. You will play a crucial role in maintaining service quality across IT operations and specialized technical services, while also supporting emergency operations and business continuity.

Requirements

• 810 years of experience managing IT staffing, professional services, or technology support contracts.


• 5 years of experience managing multi-role technical teams in enterprise IT operations.


• Experience with Task Order-based or staff augmentation contracts.


• Knowledge of IT operations environments, including help desk, network, server, enterprise applications, database, cybersecurity, GIS, and infrastructure support.


• Strong written and verbal communication skills.


• Must be based in Louisiana by contract start and available for regular onsite presence.

Preferences

• Experience serving as a client-facing contract manager for public-sector or critical infrastructure clients.


• Ability to coordinate emergency support and business continuity staffing.


• Bachelor's degree in Information Technology, Business Administration, or related field.

This is a hybrid role with no relocation accepted. Work authorization requires US Citizen or Green Card holder status. If you are ready to make an impact in a dynamic environment, apply today and be part of our team!

Subject Line: Exciting Opportunity in IT Contract Management

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