Hyatt Hotels - - Responsibilities: Serve as the first point of contact for incoming sales calls and respond to internal partners and external customers; Assist with room blocks, reporting, client notifications, group resumes, event orders, and billing details; Support pre-event, main event, and post-event activities by tracking and communicating with clients and internal teams; Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals; Collaborate with teammates to achieve overall hotel success and pursue career development