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You will ensure the provision of cost-effective customer support via ongoing review of customer service and customer service satisfaction processes to ensure their adequacy and effectiveness.
You will develop, analyze and submit reports, charts, maintenance reviews, and manpower management program requirements for supervisor review and evaluation.
You will provide continuous coordination and liaison between various units to ensure supply programs are accurate and effective.
You will determine and recommend policy and/or procedural changes for improved supply effectiveness and responsiveness.