Job Details

Program Consultant

Make a statewide impact by helping shape and strengthen Louisiana's SNAP program! As a Program Consultant, you'll develop and interpret policy, provide expert guidance, support system improvements, and lead efforts that promote program integrity and reduce errors.Join a team where your expertise helps ensure Louisiana families receive timely, accurate benefits while strengthening compliance and improving the delivery of essential services statewide.

Minimum Qualifications

Six years of experience in administrative services, public health, social services, or health services; OR Six years of full-time experience in any field plus three years of experience in administrative services, public health, social services, or health services; OR A bachelor's degree plus three years of experience in administrative services, public health, social services, or health services; OR An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus two years of experience in administrative services, public health, social services, or health services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Develops, interprets, and issues statewide SNAP policies, procedures, and guidance to ensure consistent and compliant program administration.

• Provides technical assistance and expert guidance to field staff, program partners, and stakeholders regarding SNAP eligibility, policies, procedures, and complex program issues.

• Supports eligibility system enhancements by identifying system needs, reviewing proposed changes, participating in testing, and assisting with implementation.

• Analyzes program operations, identifies trends and problem areas, and recommends corrective actions and process improvements to reduce errors and strengthen program performance.

• Develops and coordinates training and informational resources to communicate policy changes, system updates, and program requirements to staff statewide.

• Supports program integrity activities, federal reviews, audits, special projects, and required reports to ensure compliance with federal and state requirements.

• Serves as a liaison with USDA-FNS, LDH leadership, field staff, other state agencies, and program partners while researching and responding to legislative, executive, client, and stakeholder inquiries.

Position-Specific Details:

Location: Medical Vendor Administration / Economic Stability / Statewide

Appointment Type: This is a promotional opportunity open only to current permanent employees in a classified position with Louisiana Department of Health

Cost Center: 3052130108

Position Number(s): 50688838, 50688468

Benefits

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave – Up to six weeks paid parental leave More information can be found at Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others