Job Details

Dispatcher/Administrative Assistant $17-$18/hourCovington, LAMonday-Friday | 7:00 AM - 4:00 PMFull BenefitsA growing company in Covington is seeking a dependable and organized Dispatcher/Administrative Assistant to join their team. This role is ideal for someone who thrives in a fast-paced environment, can juggle multiple priorities, and stays calm under pressure. If you have strong communication skills and enjoy being the connection between customers and field staff, we want to hear from you.Required Skills Excellent communication skillsStrong multitasking abilitiesAbility to remain composed in high-pressure situationsExceptional organizational skillsProficiency with computers and administrative tasksKey Responsibilities Receive and prioritize incoming requests by phone, email, and dispatch softwareSchedule and dispatch service technicians to appropriate jobs and locationsMonitor field personnel and routes to ensure timely service and efficient operationsServe as the primary point of contact between customers and field staffCommunicate important updates, instructions, and schedule changesResolve scheduling conflicts, delays, and other operational challenges as they ariseMaintain accurate records of calls, schedules, reports, billing information, and other administrative documentationProvide general administrative support to office operationsWhat We're Looking For Previous dispatching, customer service, or administrative experience preferredStrong attention to detail and problem-solving skillsAbility to work independently and as part of a teamProfessional phone etiquette and customer-focused attitudeDependable attendance and a positive work ethic#J-18808-Ljbffr